summary: every edgeful charge generates an email receipt, and your full payment history lives in your account. if you've cancelled and need a past invoice for your accountant, you don't have to re-subscribe — email [email protected] and the team will send it.
need a receipt or invoice for your records, taxes, or your accountant? here's where to find it — and what to do if you've already cancelled and can't get back in.
your email receipts
every time edgeful charges your card — your first payment and every renewal after — you get an email receipt for that charge. it goes to the email on your account.
the fastest way to find an old invoice is usually to search your inbox for "edgeful" or "receipt." each one shows the date, amount, and what it was for.
your payment history in-app
if you're still subscribed and logged in, your full billing history is in your account:
log in to edgeful.
click your profile icon in the top right.
select manage account.
go to payment details — your charges and billing dates are listed there.
every charge on your card should match a row here. for more on reading your billing history, see cancelling your edgeful subscription, refunds, and billing.
if you've cancelled — you don't need to re-subscribe
this is the one that trips people up. if you've cancelled and you just need a copy of an old invoice for your accountant, you don't have to re-subscribe to get it.
email [email protected] from the address on your account. tell us which charge you need — the date and rough amount are plenty — and we'll send you a copy of the invoice directly.
same goes if you're locked out, never got the original receipt email, or need an itemized invoice that your accountant can file. just reach out and we'll handle it.